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The orders will be shipped in October 2024.

Should you wish for your product to be delivered within a specific date, please indicate this in the order notes or contact us via our Contact Page.

 

International Shipping

We offer worldwide international shipping. Shipping charges for your order will be calculated and displayed at checkout. 

Shipping option	Estimated delivery time	Price
United States	3 to 5 business days	$10-18
European Union	5 to 8 business days	$10-16
Rest of the World	9 to 14 business days	$25-$45

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Botany Labs is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at contact@plantkoru.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 15 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs (including the return of the product). 

In the event that your order arrives damaged in any way, please email us as soon as possible at contact@email.com with "Product Damage" in the Subject, your order number and a photo of the item’s condition. We address these instances on a case-by-case basis but will try our best to work towards a quick solution.

If you have any further questions, please don't hesitate to contact us at contact@email.com.

For additional information, please check our Refund Policy.